Terms of service
Last updated: September 10, 2026
These Terms of Service govern your use of kavenfold.com and your purchase of products from KAVENFOLD. KAVENFOLD is operated by STYLE HEARTH LLC, a Missouri limited liability company.
By visiting our website, creating an account, or purchasing a product, you agree to these Terms of Service and all policies referenced on this website. If you do not agree, please do not use the website.
1. Online Store Terms
You must be at least the age of majority in your state of residence, or have permission from a parent or legal guardian, to use this website or place an order.
You may not use our products or website for unlawful, fraudulent, abusive, or unauthorized purposes. You must not transmit malicious code, interfere with the website, attempt unauthorized access, or violate the rights of KAVENFOLD or any third party.
2. Products and Product Information
KAVENFOLD sells women’s apparel, including T-shirts, sweatshirts, knitwear, cardigans, loungewear, and related everyday clothing.
We make reasonable efforts to present product descriptions, colors, measurements, materials, and images accurately. However, colors may appear differently depending on your screen, lighting, and device settings. Minor variations in measurements, texture, stitching, and color may occur.
Please review the product description, size information, care instructions, price, and availability before placing an order.
3. Prices and Payments
All prices are displayed in U.S. dollars unless otherwise stated. Applicable shipping charges and taxes will be shown during checkout.
We reserve the right to change prices, promotions, and product availability at any time. Price changes do not affect orders that have already been accepted.
You agree to provide current, complete, and accurate billing, payment, and contact information. Payment must be authorized before an order can be processed.
4. Orders
Submitting an order does not guarantee acceptance. We may refuse, limit, or cancel an order for legitimate reasons, including:
- Product unavailability
- Pricing or product information errors
- Suspected fraud or unauthorized payment
- Shipping restrictions
- Violation of these Terms
If we cancel an order after payment has been collected, we will issue a refund to the original payment method.
You will receive an order confirmation after placing an order. A shipping confirmation will be sent when the order ships.
5. Order Processing and Shipping
Orders are normally processed within 1–2 business days. Business days are Monday through Friday and exclude weekends and U.S. federal holidays.
Standard transit time is generally 5–8 business days after shipment. Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.
Shipping rates and available destinations are displayed during checkout and are governed by our Shipping Policy.
Customers are responsible for providing an accurate and complete delivery address. Please contact us promptly if an address needs to be corrected. Changes cannot be guaranteed after an order enters processing or ships.
6. Returns, Exchanges, and Refunds
Eligible products may be returned or exchanged within 30 days after delivery, subject to our Return & Refund Policy.
We provide free return shipping for eligible returns and free return and replacement shipping for approved exchanges within the United States. Returned items must meet the eligibility requirements stated in our Return & Refund Policy.
The Return & Refund Policy forms part of these Terms of Service.
7. Intellectual Property
The website and its content, including the KAVENFOLD name, logos, product names, product designs, photographs, graphics, text, and layout, are owned by or licensed to STYLE HEARTH LLC and are protected by applicable intellectual property laws.
You may use the website only for personal, non-commercial shopping purposes. You may not copy, reproduce, modify, distribute, sell, publish, scrape, or commercially exploit website content without prior written permission.
8. Reviews and Submitted Content
If you submit a review, photograph, comment, suggestion, or other content, you confirm that:
- You own the content or have permission to submit it
- The content is accurate and based on a genuine experience
- The content does not violate another person’s rights
- The content is not unlawful, misleading, abusive, or malicious
You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display submitted content in connection with operating and promoting KAVENFOLD.
We may remove content that violates these Terms, but we are not obligated to publish or retain every submission.
9. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping carriers, analytics providers, and social media platforms.
We are not responsible for third-party websites, content, policies, availability, or conduct. Your use of third-party services may be governed by their own terms and privacy policies.
10. Prohibited Uses
You may not use the website:
- For unlawful or fraudulent activity
- To infringe intellectual property or privacy rights
- To submit false or misleading information
- To distribute viruses or harmful code
- To collect information about others without authorization
- To interfere with website security or operation
- To make fraudulent purchases, returns, chargebacks, or claims
- To harass, threaten, or discriminate against another person
We may suspend or terminate access for violations of these Terms.
11. Disclaimer of Warranties
To the extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee that access will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded under applicable consumer protection laws.
12. Limitation of Liability
To the maximum extent permitted by law, STYLE HEARTH LLC and KAVENFOLD will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products.
This limitation does not apply where liability cannot legally be limited or excluded. Your statutory consumer rights remain unaffected.
13. Indemnification
To the extent permitted by law, you agree to indemnify and hold STYLE HEARTH LLC, KAVENFOLD, and their service providers harmless from third-party claims resulting from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
14. Privacy
Our collection, use, and disclosure of personal information are described in our Privacy Policy. By using the website, you acknowledge that you have reviewed that policy.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.
16. No Waiver
A failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.
17. Governing Law
These Terms are governed by the laws of the State of Missouri and applicable United States federal law, without limiting any mandatory consumer protections that apply in the customer’s state of residence.
18. Changes to These Terms
We may update these Terms to reflect changes to our operations, products, services, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.
Changes apply prospectively from the date they are posted.
19. Contact Information
Questions about these Terms may be sent to:
KAVENFOLD
Operated by STYLE HEARTH LLC
514 Howard St
Glasgow, MO 65254-1430
United States
Email: travelingalone@kavenfold.com
Phone: +1 904-431-2735
Customer service hours:
Monday–Friday, 9:00 AM–5:00 PM Central Time
Closed on weekends and U.S. federal holidays
We normally respond within 1–2 business days.